Troubleshooting Guide – Interferential Stimulator

Our clinical-grade line of electric muscle stimulators are designed for long service.  Extra electrode pads and spare parts can be ordered direclty online at www.csmedsys.com.

There are no user-serviceable parts within the electrotherapy units. There are, however, certain error codes and symptoms
that indicate a problem with the unit.

If you have lost the user guide for your stimulator, the patient guide is available online at www.csmedsys.com.  The CS31xx family is the same and the new CS61xx family.

Error CodesProblemPossible CausesCorrective Steps
41Charger Over Voltage1. Bad Battery.
2. Internal Component Failure.
Return the unit and AC adapter to CSI for repair.
42Charger Low Voltage1. Bad Battery.
2. Bad AC Wall Adapter
3. Internal Component Failure
Return the unit and AC adapter to CSI for repair.
43Charger Over Temperature1. Internal Component FailureReturn the unit and AC adapter to CSI for repair.
44Charger Low Temperature Fault1. Trying to charge the battery in a low temperature environment
2. Bad Battery.
3. Internal Component Failure
1.Warm the unit and retry the charge cycle.
2.Return the unit and AC adapter to CSI for repair.
45Output Feedback Fault1. Internal Component FailreWith this error the units will cease to function as a safety precaution. The user should discontinue use immediately and contact CSI for repair.
 Charger Not Charging or Shortened Run Time(will not hold a charge)1. Bad Battery.
2. Bad AC Wall Adapter
Return the unit and AC adapter to CSI for repair.

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