Troubleshoot - Electrotherapy Devices / Interferential Stimulator

There are no user serviceable parts within the electrotherapy units.  There are, however, certain error codes and symptoms
that indicate a problem with the unit. 

Error Codes

Problem

Possible Causes

Corrective Steps

 

 

 

 

41

Charger Over Voltage

1.     Bad Battery.

2.     Internal Component Failure.

Return the unit and AC adapter to CSI for repair.

42

Charger Low Voltage

1.     Bad Battery.

2.     Bad AC Wall Adapter

3.     Internal Component Failure

Return the unit and AC adapter to CSI for repair.

43

Charger Over Temperature

1. Internal Component Failure

Return the unit and AC adapter to CSI for repair.

44

Charger Low Temperature Fault

1.     Trying to charge the battery in a low temperature environment

2.     Bad Battery.

3.     Internal Component Failure

1.     Warm the unit and retry the charge cycle.

2.     Return the unit and AC adapter to CSI for repair.

45

Output Feedback Fault

1. Internal Component Failre

With this error the units will cease to function as a safety precaution.  The user should discontinue use immediately and contact CSI for repair.

 

Charger Not Charging or Shortened Run Time(will not hold a charge)

1.     Bad Battery.

2.     Bad AC Wall Adapter

Return the unit and AC adapter to CSI for repair.

 
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